Payments

Smart ways to pay

Paying your energy bill has never been easier. Make a quick online payment whenever it suits you, or set up a Direct Debit for hassle-free, automatic payments each month.

Pay online

Pay a bill

Make a payment towards your bill online. Need help? Visit the Help Centre.

Make a payment

Direct Debit

Set up a Direct Debit

Split the cost of your energy into equal payments throughout the year, so it’s easier to budget. Contact our Business Energy Team on 03330 156 662 or email businessenergy@utilita.co.uk

Mult-site payments

Simplify payments across multiple sites

Use Group Billing to manage payments across sites with a single or group variable Direct Debit. For questions, contact our Business Energy Sales Team at smesales@utilita.co.uk or call 01376 313 248.

FAQs

Monthly Fixed Direct Debit allows you to split the cost of your yearly energy charges equally over a period of 12 months.

This payment method is calculated to cover your expected energy usage for the year. If available, we use your previous year’s usage. When it isn’t, we use details we have about your premises, to estimate your usage. We calculate your total energy costs for the coming year – then simply divide it by 12 to give you a monthly figure. More information can be found on our Paying for your Energy.

A variable Direct Debit is suitable for customers who want to pay for exactly what they use during that month. Your bill amounts will vary month to month depending on your energy usage. More information can be found on our Paying for your Energy.

BillPay is a payment method that allows you to make energy payments and pay off outstanding balances on your account using a BillPay card.

Customers who currently pay for their energy on receipt of a bill, or via direct debit or who owe a balance on their account may also use a BillPay card to pay this off. We will send you a BillPay card before your Supply Start Date.

Pay-as-you-go meters or prepayment meters are not available to new customers. This type of meter requires payments, known as top-ups, in advance of the energy being used. If the credit runs down to below £0, then the meter may shut off supply to the premise. This is not a desirable payment option for businesses that rely on a continuous supply of energy to remain profitable. For more information visit our Paying for your Energy.