Looking for answers on business energy Void topics? From managing energy in vacant properties to understanding Void periods, we’ve got you covered with clear, helpful FAQs.
Help Centre
Void Management
The Utilita Housing Portal makes managing Void properties easy. Switch properties, check supply statuses, and notify us of new tenant details — all in one convenient place.
No. Smart meters are installed in Pay As You Go mode by default which means you will no longer require paper bills.
With £15 Emergency Credit, there’s no need to worry about topping up during void periods. If you do need to add credit, it’s simple — top-up online without even visiting the property. Generate top-up codes and e-cards easily through the Housing Portal or directly on our website.
You can submit and track void property switches via the online Housing Portal.
Yes, this is essential information for both parties and can be input via the online Housing Portal.
No. We hope they’ll be happy with us and want to stay, but they can choose to leave if they wish.